I’m using the structure of the course to reflect on the following questions
What is online facilitation? = The capacity to build and sustain a community of learners using online tools. Learners are people who are willing to change their mind.
What skills do you need as an online facilitator? You need to be able to
– create, demonstrate and sustain a safe and stretching learning environment
– listen and empathise with each community member trying to express themselves using online tools
– model good behaviour that encourages learning and engagement
How does a facilitator build an online community or network? By a rich and compelling invitation and then meeting and exceeding each person’s expectations when they join the community.
What are the key things to remember when facilitating an event, meeting or education course, especially when working with people who are new to online technology? 1. Be aware of treating everyone and yourself with respect. 2. Breathe and be fully present to what is happening. 3. Stay true to the purpose of the event.
What is the difference between teaching and facilitation? Teaching is transmitting knowledge to people with the assumption that they don’t already know. Facilitation is designing and creating a learning environment where people discover (and use) new knowledge and learning for themselves.
What is netiquette? = Internet etiquette. Good personal behaviour on the internet. Good behaviour starts by showing respect for other people, especially when errors are made. An error is an action that results in an unintended result.